Premium Travel Solutions for Every Journey

Last updated: December 2024

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a booking, or contact us. This includes:

• Personal identifiers (name, email, phone number)
• Travel preferences and booking history
• Payment information (processed securely through third-party providers)
• Communication records and customer service interactions

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our travel services
• Process bookings and manage your travel arrangements
• Send you booking confirmations and travel updates
• Provide customer support and respond to your inquiries
• Send marketing communications (with your consent)

3. Information Sharing

We may share your information with:

• Travel suppliers (airlines, hotels, car rental companies) to complete your bookings
• Service providers who assist in our operations
• Legal authorities when required by law

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to access, update, or delete your personal information. Contact us at [email protected] for any privacy-related requests.

6. Contact Us

For questions about this Privacy Policy, contact us at:
Email: [email protected]
Phone: +1 (212) 555-0187

Last updated: December 2024

1. Acceptance of Terms

By using SureTrack Travel services, you agree to be bound by these Terms of Service and all applicable laws and regulations.

2. Services Description

SureTrack Travel provides travel management services including but not limited to:

• Travel planning and booking assistance
• Corporate travel management
• 24/7 emergency support
• Group travel coordination

3. Booking and Payment Terms

All bookings are subject to availability and confirmation. Payment terms vary by service and will be clearly communicated at the time of booking. Cancellation policies depend on the specific travel suppliers and will be disclosed before finalizing any reservation.

4. Liability Limitations

SureTrack Travel acts as an intermediary between clients and travel suppliers. While we strive for accuracy, we are not liable for errors made by suppliers or circumstances beyond our control, including weather, strikes, or natural disasters.

5. Client Responsibilities

Clients are responsible for:

• Providing accurate information for bookings
• Ensuring valid travel documents
• Complying with all travel requirements and regulations
• Reviewing booking confirmations for accuracy

6. Modification of Terms

We reserve the right to modify these terms at any time. Continued use of our services constitutes acceptance of modified terms.

7. Contact Information

For questions regarding these terms, contact us at:
Email: [email protected]
Phone: +1 (212) 555-0187

Last updated: December 2024

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and analyzing site usage.

2. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled. They include:

• Session management cookies
• Security cookies
• Load balancing cookies

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting anonymous information:

• Page views and session duration
• Traffic sources and user behavior
• Popular content and navigation patterns

Marketing Cookies

These cookies are used to deliver relevant advertisements and track campaign effectiveness:

• Advertising personalization
• Social media integration
• Cross-site tracking for remarketing

3. Managing Cookie Preferences

You can control cookie settings through your browser or by using our cookie preference center. Note that disabling certain cookies may impact website functionality.

4. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages, including Google Analytics, social media platforms, and advertising networks.

5. Contact Us

For questions about our cookie policy:
Email: [email protected]
Phone: +1 (212) 555-0187

Digital Millennium Copyright Act Notice

1. DMCA Compliance

SureTrack Travel respects the intellectual property rights of others and expects our users to do the same. We will respond to clear notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act (DMCA).

2. Filing a DMCA Notice

If you believe that your copyrighted work has been infringed upon on our website, please provide our designated agent with the following information:

• A physical or electronic signature of the copyright owner or authorized agent
• Identification of the copyrighted work claimed to have been infringed
• Identification of the allegedly infringing material and its location
• Your contact information (address, phone number, email)
• A statement of good faith belief that the use is not authorized
• A statement of accuracy and authority to act on behalf of the copyright owner

3. Designated Agent

DMCA notices should be sent to our designated agent:

DMCA Agent
SureTrack Travel
1247 Broadway Suite 3401
New York, NY 10001, USA
Email: [email protected]
Phone: +1 (212) 555-0187

4. Counter-Notification

If you believe your content was wrongly removed due to a DMCA notice, you may file a counter-notification with the same contact information above.

5. Repeat Infringers

SureTrack Travel will terminate accounts of repeat infringers in appropriate circumstances.

General Data Protection Regulation Compliance

1. Legal Basis for Processing

We process personal data under the following legal bases:

• Contract: To fulfill travel booking and service agreements
• Legitimate Interest: For business operations and customer service
• Consent: For marketing communications and optional services
• Legal Obligation: To comply with travel and financial regulations

2. Your GDPR Rights

Under GDPR, you have the following rights:

• Right of Access: Request copies of your personal data
• Right to Rectification: Correct inaccurate personal data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Transfer your data to another service
• Right to Object: Object to processing based on legitimate interests
• Rights Related to Automated Decision-Making: Including profiling

3. Data Retention

We retain personal data only as long as necessary for the purposes outlined in our Privacy Policy or as required by law. Travel booking data is typically retained for 7 years for tax and legal compliance.

4. International Data Transfers

When transferring data outside the EU/EEA, we ensure adequate protection through:

• EU Commission adequacy decisions
• Standard Contractual Clauses (SCCs)
• Binding Corporate Rules (BCRs)
• Certification schemes

5. Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer:

Email: [email protected]
Phone: +1 (212) 555-0187
Address: 1247 Broadway Suite 3401, New York, NY 10001, USA

6. Supervisory Authority

You have the right to lodge a complaint with your local data protection supervisory authority if you believe we have not complied with GDPR requirements.

7. Consent Withdrawal

Where processing is based on consent, you may withdraw consent at any time without affecting the lawfulness of processing based on consent before withdrawal.